Problem
When trying to install an application, you receive one of the following errors or something similar:
* An installation support file could not be installed, the parameter is incorrect.
* Error extracting support files, the parameter is incorrect.
This error might also contain a path and a file name. For example:
An installation support file "C:\Program Files\Common Files\InstallShield\Engine\6\Intel 32\iuser.dll" could not be installed. The parameter is incorrect.
More Information
This error usually occurs during installation initialization. This error can occur for several reasons. Some specific reasons might be if an installation is being run from a network or the path from which setup.exe is launched is too long. There might be more reasons that are computer specific.
Fix
If the installation is being run from a network location or if the installation is being run from a directory structure that is several levels deep (resulting in having too many characters in the path name), this error may occur. Follow these steps to fix this error:
1. Copy all the installation files (setup.exe and all other files in the same directory) from the network location or source media (such as the CD) by pressing Ctrl + A or Edit > Select All.
2. Create a folder on your local hard drive (e.g., Desktop) by right-clicking and selecting New > Folder.
3. Paste (Ctrl + V) the installation files into the folder.
4. Double-click setup.exe to run the installation locally.
If the scenarios above are not related to or did not resolve this issue, the error might be caused by something specific to your computer. The following general troubleshooting tips might help resolve the issue:
* Clean the Temp Directory
*
Install ikernel
http://consumerdocs.installshield.com/selfservice/viewContent.do?externalId=Q108488&sliceId=1
You can also check out
XP Install - asms parameter incorrect -> ??
http://www.tek-tips.com/viewthread.cfm?qid=275422
If you are getting an error code or number you can also do a search for that specific error to find a resolution.
I hope this is of some help. Good Luck