Question:
Does my 2007 Asus Eee PC have a virus?
2013-06-05 15:12:00 UTC
I just got an refurbished 2007 Asus Eee PC for my birthday. Its old I know. . but hey its my own laptop & I loved it for that reason but anyway i got it about two days ago & yesterday it was acting really weired .. it started to freeze & slag a lot so i turned it off and back on & thing called Reg Clean Pro popped up & it said that there were 448 erros on my laptop or something & it said click here to clear 50 of them so i did thinking it would work.. i was wrong .. now my laptop is freezing more than ever & that RegClean pro keeps popping up .. do i have a virus on it or something ?? .. i have a 6 month warenty and i can take it back but i just wanna know whats going on..
Five answers:
dik b
2013-06-05 15:32:09 UTC
This is the 3rd question today that has mentioned Reg Clean Pro. Both have said the same things you have. Uninstallation is difficult. I don't believe it to be ransomware or really bad stuff that will steal info or identity, I do not like the this type of sneaky software that install itself and gives scary messages to users.



By all means uninstall it if you can. Do not pat this fee. IDK if your warranty will cover this type of thing. If you will do a system reset of the type HP or Dell systems will, I would suggest you to go ahead with that. The other fellow who suggested Malwarebytes has a good one. I doubt that most antivirus software will register this thing as a virus.



Good luck.
Dominique
2016-08-23 16:17:30 UTC
2
Arnak
2013-06-05 15:17:35 UTC
Hi,



It could have, do you have an up to date anti-virus and firewall system on that pc?





It would be a good idea anyway to use malwarebytes form malwarebytes.org, it is free and very good.



Download the software, install then update it.



Then run a deeps scan in safe mode.



The other thing to keep in mind is that whilst reg cleaners are very good they can be overly aggressive and remove more than they should.



It is vital that you take a full system backup before using a reg cleaner as if it really mess's with the registry your pc will not boot!



Arnak
doruletz1999
2013-06-05 15:30:21 UTC
Warranty DOES NOT cover virus removal due to user ignorance and neglect, NO OFFENSE.



Lots of application out there claim to be for virus removal, when in fact they are the viruses.



I can help you, but you have to follow this exactly, step by step:



FACT: It's very hard or even impossible to get rid of any infection in a Windows environment, as most of them will corrupt your antivirus protection as a first step in infecting your computer.

SOLUTION:

Here is the best way to remove a virus or any other infection from a Window$ machine:

What you should do if you know or suspect that your Windows computer was infected by a virus, worm, trojan or other malware:

Go to a different, healthy, non-infected PC or laptop and download both the BitDefender and the Kaspersky Anti-virus Recovery CD's (free downloads).

Download links for both:

http://download.bitdefender.com/rescue_cd/2013/bitdefender-rescue-cd.iso

http://rescuedisk.kaspersky-labs.com/rescuedisk/updatable/kav_rescue_10.iso

Burn both downloaded iso files to CD with an iso burner software. If you do not have an iso burning software installed, I recommend getting the CDBurnerXP (free software) from here:

http://cdburnerxp.se/

Once you burned the recovery CD's, return to the infected computer and put the BitDefender Anti-virus Recovery CD in your CD/DVD drive and boot from CD (set your boot up options in BIOS to CD boot as first option if it does not boot from CD at first)

Once your infected computer boots into the Recovery CD Linux environment, first update the virus definition database from the Internet server, than perform a complete scan of your desktop computer or laptop (all hard drives and/or partitions). Remove (delete) any infections found, and shut down your desktop computer or laptop.

Remove the BitDefender Anti-virus Recovery CD and insert the Kaspersky Anti-virus Recovery CD.

Repeat the same procedure as for BitDefender above.

After scanning with those 2 Anti-virus Recovery CD's, your system should be virus free, and will function properly again.

Good luck.



Source(s):

Happy and worry free Linux user (the guys that usually create the viruses - lool). Also Windows fixer for other less fortunate people.
Mont K
2013-06-05 15:42:30 UTC
sorry but you do, run new software


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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