?
2010-08-30 21:51:04 UTC
I have recently been experiencing a problem on my one year old ASUS laptop (running Windows Vista Home Premium) that has worked like a charm until now. Recently it has started asking me to confirm that I know the program "Windows Explorer" and to allow it to run when I start up. If I don't press allow I get a black screen.
Once I accept Windows Explorer, the windows explorer error pops up letting me know that it has stopped working, and then it restarts. It also does this when I plug in or unplug headphones, for whatever reason. I heard of a fix from a friend that involved the control panel, but when I open the control panel, there are only 4 icons that aren't helpful. When I try to view in classic control panel, there are no icons. Where did these go? Is it due to the same problem?
I hope this is fixable without wiping the hard drive because I have no means of backup.
Thank you for your time, please help fix my problem!