Why does my brand new computer shut down with a blue screen?

Question

I just moved to a new area with a new internet provider. I had a cheap Microsoft Vista laptop, when I moved in I started experiencing errors with my computer. It would shut down randomly displaying blue screen that would disappear before I had time to read it. It was an older laptop anyway so I decided to get a new HP computer again with a Microsoft Vista operating system. It worked great for over week but now I just started getting the same blue error screen. I was wondering if this is a problem I should consult my internet service provider about or HP? I just don't understand why this would happen, both computers work perfectly fine at my old house.

Answer 1

The problem may be caused by the Windows Update KB973879 (recently released), which seems to specifically affect HP Pavillion dv Series laptops running Windows Vista 64-bit.



To fix the problem:



1. Start up your computer and continuously tap the F8 key. You will eventually see the 'Advanced Boot Options' screen, where you must select the Safe Mode option.



2. Once in safe mode, click the Start Menu and type "Programs and Features" (no quotes) in the search box. Press enter once the Programs and Features option is selected.



3. Select 'View installed updates' in the top left of the window.



4. Locate 'Update for Microsoft Windows (KB973879) in the list of updates. You can sort by name for easier searching by clicking the Name column. Click Uninstall at the top of the list when you have selected the correct update.



5. Click Restart Now. Your computer should now function properly.



Please see my source for pictures and more detailed information.

Answer 2

A computer's registry is one big database that has numerous files, options, and settings. These settings and options keep changing with every second of you using your PC and can lead to the damage of some of these settings. This causes errors to show up and the computer to have a BSOD. Registry cleaners http://computer-e-book-money.com software scan the computer's errors and matches all files and settings with the applications that use them. If it identifies any file or setting to be damaged, missing, or corrupted, it provides you with an updated list of the same and also repairs these errors. Therefore, if your computer keeps crashing and need to fix blue screen of death a good registry cleaner is all you need. Your computer can also cause problems because of redundant files in its registry. Registry cleaners identify all these redundant and junk files that were left over during the uninstalling process of hardware of software and delete them. This makes sure that the "computer keeps having the BSOD" issue is taken care of.

Answer 3

The blue screen of death, also known as the blue screen of doom or simply blue screen, is one of the most notorious error messages in Windows based operating systems. To fix blue screen errors, you can safely assume that there's something going seriously wrong in your operating system. Unfortunately for us, and even the highest trained computer technicians, fixing the blue screen of death isn't always as simple as we'd like it to be, and it can take an obscure amount of PC knowledge to get to the root of the problem.

90% registry cleaner can fix the blue screen.

-Yahoo Search Site-

Answer 4

Break it down to see what software and hardware you were using on both computers. It's probably a virus; Try running a virus scan with malwarebytes, spybot, avast and hijack this then checking the log at www.hijackthis.de and see if there's anything nasty.



If it only gets the bluescreen while your on the internet then i'd be a bit skeptical about whats going on with your browser or ISP.

Answer 5

coping with the blue show screen of dying . in case you have in skilled the blue show screen of dying and you will no longer perform your laptop or flow on your table good you are able to desire to have a Trojan virus to repair do here Step a million as quickly as you turn on your laptop push f11 and carry it till you spot a progression bar the restoration menu is loading once you spot it click on greater then start up fix your laptop will restart and return to the comparable show screen click on cancel and you'd be dropped at table good Step 2 run a test making use of domicile windows defender which will inform you in case you have a Trojan . If it seems you do i % to propose you acquire replace and run malwarebytes anti malware in case you cant get right of entry to the internet I advise you acquire this and keep it to a disk from yet another laptop Step 3 if the virus returns you likely have an epidemic hiding in gadget restoration disabling gadget restoration will delete your restoration factors and stop the virus from returning Step 4 appearing a gadget restoration can now and back help with some varieties of viruses . to accomplish a gadget restoration click on start up then scroll to maintenance then click on it opt for back up and restoration then fix domicile windows making use of gadget restoration opt for a restoration element past to virus then next then end your laptop will restart and then with a bit of luck be virus unfastened keep in mind those strategies will possibly no longer paintings with specific viruses be specific to apply a sight adviser whilst downloading this might avert getting an epidemic interior the 1st place click right here for unfastened sight adviser wot There are different strategies for coping with viruses yet they're for greater clientele tampering including your registry can injury your laptop ,in case you nevertheless journey virus I advise mcafee virus removal help till now you think approximately a gadget fix reformatting or reinstalling domicile windows will wipe all your documents and you are able to finally end up coping with subjects extra complicated to repair than the virus

Answer 6

Contact your ISP, you my just have a bad connection.