Question:
i have driver problems with my PC can someone help?
Hennessy
2009-04-11 15:10:37 UTC
Hi I bought a refurbished PC a few days ago and was happy with everything until I found out the sound was.. gone. I bought this computer because my last one passed away - I ran it into the ground sadly. The thing is before my computer beeped its last beep I had the same problem with it. The windows sounds and notifications played but nothing else did, except Virtual DJ which worked fine for some reason. Now, the little volume control does not appear on the bottom right and when I go to volume controls in Entertainment it says this:
"There are no active mixer devices available. To install mixer devices, go to Control Panel, click Printers and Other Hardware, and then click Add Hardware I have tried all the multimedia softwares, Windows Media, VLC Media Player etc. and they give a similar response to the volume controls. I have been to the motherboard manufacturers website and found the appropriate drivers but after the installation was complete it told me it could not find the driver and closed. I have installed Direct X, Asio4All and many other softwares including Driver Checker , DriverScanner and Driver Robot which all update my already installed drivers but do not help me find what I am looking for. Somebody please help me, the appropriate computer specs will follow:

Computer Type: ACPI Uniprocessor PC
Operating System: Microsoft Windows XP Home Edition (SP3)
DirectX: 4.09.00.0904 (DirectX 9.0c)
CPU Type: AMD Sempron, 1600 MHz (8 x 200) 2600+
Motherboard Name: Asus K8

Motherboard Name: Asus K8V-MX (3 PCI, 1 AGP, 2 DDR DIMM, Audio, Video, LAN)
Motherboard Chipset: VIA VT8380 K8M800, AMD Hammer
BIOS Type: AMI (09/12/05)
Video Adapter: NVIDIA GeForce FX 5200 (Microsoft Corporation) (128 MB)
Disk Drive: WDC WD1200JB-00GVA0 (111 GB, IDE)

Also in my device manager this is the device with a big yellow question mark next to it:
Device Properties
Driver Description U

Unknown
Hardware ID ACPI\ATK0110
PnP Device Asus ATK-110 ACPI Utility

Under Sound, Video and Game Controllers I have these devices listed:
+ Audio Codecs
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
Unimodem Half-Duplex Audio Device
Video Codecs

I have tried both updating these drivers an rolling them back.

I hope I have provided enough information so that the problem

I have tried both updating these drivers an rolling them back.

I hope I have provided enough information so that the problem can be recognised and erradicated. I am at my wits end and need some technical support fast.
Thankyou in advance.

PS. I have also tried downloading various REALTEK softwares to no avail.
PLEEEEEAAAASSSSEEEE HHHHEEEEELLLLPPPP MMMMEEEEEE!!!!!!!!!
Seven answers:
micksmixxx
2009-04-11 16:55:40 UTC
You may actually be compounding the problem with installing the RealTek driver for your soundcard as your computer has a SoundMAX soundcard.



You can try downloading the correct driver from the following page.



You'll need to uninstall the RealTek driver(s) that you currently have installed, and then reboot your computer and install the SoundMAX one.
anonymous
2009-04-11 15:37:01 UTC
Seems you have a conflict with the onboard modem and your sound devices. Installing the ac 97 codec for your board may fix it. Or re-install all the drivers for the board from the driver disk. 9/10 most conflicts from audio are down to the on board modem if there is one.
STEVEN C
2009-04-11 15:26:45 UTC
I agree,

A bit extreem but a full and complete reinstall of windows looks like the best way forward.Save all your important data on a memory card or other hard drive , bite the bullet and go for it
drummerboy36uk
2009-04-11 15:35:03 UTC
ATK0110: ATK0110 ACPI UTILITY

driver updates here

http://listing.driveragent.com/pnp/ATK0110?PHPSESSID=j0qu3r85f193p2c5h3ajfce6c6
jaskaran j
2009-04-11 15:43:01 UTC
your onboard audio driver might be disabled restart ur computer and click F1 and go to the bios and check if ur onboard audio is enabled
Robin B
2009-04-11 15:18:18 UTC
Save all you data to a remote hard drive and restore your computer to factory settings. You'll have some work to do reloading it, but it should all work.
steve_loir
2009-04-11 15:21:46 UTC
This should be the right driver:



http://www.alphadownloads.com/drivers/sound-multimedia-drivers/asus-sound-max-audio-driver-v--a-860.html


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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