at&t 2wire modem frequently disconnects from the internet. what can i do?

Question

I dont know if anybody can help me, but my at&t 2wire modem frequently disconnects from the internet. What can I do about this? I've done a little bit of research, and people say that changing the wire might help, but I'm still not sure whether i should do that or not.

here is some info:

DSL Connection Details
DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT Annex A
Downstream Rate: 4896 kbps
Upstream Rate: 768 kbps
Channel: Fast
Current Noise Margin: 6.0 dB (Downstream), 17.0 dB (Upstream)
Current Attenuation: 26.8 dB (Downstream), 17.0 dB (Upstream)
Current Output Power: 15.7 dBm (Downstream), 6.9 dBm (Upstream)
DSLAM Vendor Information: Country: {0x00} Vendor: {ALCB} Specific: {0x00}
PVC Info: 0/35
Internet Connection Details
Connection Type: PPPoE
Username: [e-mail]
Internet Address: 68.120.192.128
Subnet Mask: 255.255.255.255
Default Gateway: 68.120.193.254
Primary Domain Name Server: 68.94.156.1
Secondary Domain Name Server: 68.94.157.1
Domain:
Maximum Transmission Unit (MTU): 1492
Gateway Ping: Successful
DNS Communication: Successful
Configuration Server Post: Successful

Answer 1

I would definately try the filters like the other person said if you haven't already. If that isn't it, you can try a new ethernet cable or a new phone line cord. It won't hurt. If that still doesn't fix it, can you remember how long you've had the modem? It might still be under warranty with AT&T and they would exchange it for you. I had to exchange mine the first week I got it.

Answer 2

ok nicely i in simple terms have been given the att internet insatlled so the guy advised me alot we had cox till now and it wasnt sturdy it grew to become into sluggish and the individuals left the cables in my attic however the factor is the twine must be shrink or some thing yet what i think of this is is you need to no longer have the intense adequate motem to hold your 360 we had to get a definite one for my ps3 sorry if this did no longer help

Answer 3

Do you have dsl filters connected to every phone point with a phone attached as well as to the modem? If so one may be faulty, try swapping them out in turn.