The DVD driver CANNOT be out-of-date. All versions of Windows include universally-compatible drivers, and any updated drivers are included in service packs (not released separately).
This problem typically occurs when a filter driver has been removed, but is still referenced in the driver chain. Here is a brief batch file that will remove the upper and lower filter driver entries.
Open Notepad, then copy & paste this text (don't omit the final semicolon).
@echo off
set "key=HKLM\SYSTEM\CurrentControlSet"
set "key=%key%\Control\Class"
set "key=%key%\{4D36E965-E325-11CE"
set "key=%key%-BFC1-08002BE10318}"
reg delete %key% /v lowerfilters /f
reg delete %key% /v upperfilters /f
;
Click File and Save As, Select the Desktop to save the file to. Type "Del-DVD-Filter.bat" (including the quotes) as the file name. Select ANSI or DOS encoding. Click Save, then close Notepad.
On the Desktop, right-click Del-DVD-Filter.bat and click Run As Administrator, then follow the prompts. When done, restart the computer at your convenience. If you use 3rd-party disc-burning software, you may need to reinstall it.
[ Note: If you do not have the Run As Administrator option, update your original question with that information. Please do not use the Comment feature. ]